Privacy Policy

Last updated: 8 August 2026 · REPLACE-ME: have this policy reviewed by a legal professional before publishing.

1. Information We Collect

When you enquire about a tour, fill in a contact form, or subscribe to our newsletter, we may collect your name, phone number, email address, travel dates, number of travellers and any details you choose to share about your trip preferences.

2. How We Use Your Information

  • To respond to enquiries and prepare customised itineraries and quotes.
  • To process and manage bookings, including sharing necessary details with hotels, houseboats and transport partners.
  • To send you travel updates, offers and newsletters, only if you have opted in.
  • To improve our website and services based on aggregated, anonymised usage patterns.

3. How We Share Your Information

We do not sell your personal information. We share only the details necessary to fulfil your booking (e.g. your name and travel dates) with hotels, houseboat operators, drivers and activity partners directly involved in your itinerary.

4. Cookies and Analytics

This website may use cookies or similar technologies to understand site usage and improve performance. You can disable cookies through your browser settings; some features may not function as intended if you do so.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@exploreheavenkashmir.com.

7. Third-Party Links

Our website may link to third-party sites (e.g. social media, maps, payment gateways). We are not responsible for the privacy practices of those external sites.

8. Changes to This Policy

We may update this policy from time to time. Continued use of the website after changes constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related questions, reach us at info@exploreheavenkashmir.com or +92 7889 555 057.